What Makes Integrity Software Different?
Integrity Software take customer service to the next level with a range of training and support programmes to ensure our users get the most from their system. Our team is made up of skilled, experienced industry professionals who can offer consultancy, advice and support at every step.
We receive excellent feedback from our clients regarding the services which we offer to support our construction accounting software packages.
Unrivalled Customer Support
We are proud of the support we provide our users, our dedicated Support Team based in Lincoln respond to over 99% of calls within the hour and 92% within 20 minutes!
"The software is very user friendly, and if there are any queries the helpdesk in excellent, I cannot praise them enough." Alan Bemment, Blaze Construction
Weekly Webinar Sessions
Every week we hold live webinar sessions covering topics relating t our software. Free for users to view, topics range from accounting procedures, best practive hints and tips to new product functionality overviews.
"I have found all the webinars very useful - I've been using the system for a long time but constantly learn new things about it". Jenny Black , Frederick J French Ltd.
Monthly Customer Road Show Events
Free to attend, our regional Road Show events provide users of the software the chance to come and speak to any member of the team to answer queries, review system processes and learn about new features and services available to them.
"The Road Show event in Colchester was a very useful and informative day and gave us a great insight into the new features of the system". Rob Turvil, WA Hills Ltd.
Think Tank Sessions
We are dedicated to developing solutions which will improve the efficiency of businesses in the Construction Industry. Our customer Think Tank programme allows users to raise new ideas, comment on new functionality and suggest enhancements to improve their business processes.
Flexible Training Options
We understand that it is not always convenient and cost effective to have a consultant spend a whole day onsite with our customers, therefore we offer training online in management time slots to suit you.
"Training online was very easy to set up and I found the session really useful. Training online is ideal for quickly refreshing your memory on a part of the software, plus I was able to work on my own system". Hazel Kumar, Bewick Homes
